Internal notes: • Their rental form was grouped with another that Caleb processed and then removed from inbox, so theirs was removed too and got missed. External notes to relay: • We will review and send their confirmation email tomorrow by end of day

Should I have them update their form to reflect booking Studio I for the full 3 hours?

Yes please

On Monday since we are closed do they need to come pick up the key tomorrow?

If their renting hours do not coincide with another renter

It does not, the other renter leaves earlier in the day.