Hi Lovely Admin Staff. Happy Thursday! A few notes and reminders: -please keep the smartsupp chat open at all times and try best you can to be vigilant about responding to messages. We've missed about 5 new parents asking about registration which is 5 potential new students that didnt get enrolled. Let's keep growing our classes and touching base with those who inquire about our classes -Always mention that we do prorate the tuition if they join mid summer. We are beginning week three now so parents may be worried about paying for the fill session if they're only dancing for 3 weeks. Please let them know we are happy to prorate their class tuition for them with out proration discount code -our class make-ups are getting a quite hectic. We had a few mistakes on them this week and still still a few more being made. Kingel Naik is missing 3 classes and asked for makeups on two dates. Now there are 4 makeup classes listed on her roster. I will do my best to go back and fix these but please be sure to review the training video on how to process them properly. To avoid future confusion I am adding a field at the bottom of the makeup request template that reads "processed by:" and would like staff to put their initials in this field so if issues do arise I know who to touch base with the help resolve them. Thanks so much!