Trial students - Follow up email ◦ Is the pol...
# administration
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Trial students • Follow up email ◦ Is the policy still going to be "no news is good news"? I vote no since 90% of our people are signing up for multiple classes to try (which is great!!) ▪︎ Follow up- since everyone is trialing a thousand classes, is there a way to organize github so we can more clearly see the classes and dates ◦ Catching them after their trial in person ◦ Policies for "we want loved the trial and want to start next month!", since things are selling out so fast ◦ Include info on the referral program ◦ Underline our makeup policy and cancellation policy ◦ Adding them to contacts under a trial student group and then moving them if they continue (it's super time consuming to have to search their order to find their phone number every time we need to reach them) ▪︎ Follow up that could solve this, caleb is there a way to search github for a name? as I believe their contact info is on there ◦ Checkbox issue - I believe madison mentioned that the check boxes are also reordering themselves when a new student is added to google sheets ◦ Discuss any other system errors