Error: Operation failed! (The Actor cannot be publ...
# apify-platform
l
Hello- I need help with this error message I keep receiving when attempting to publish my first actor. Error: Operation failed! (The Actor cannot be published at this time. Please contact support@apify.com for assistance in resolving the issue.) I have back checked everything that I can, run multiple times, subscribed to the paid version, followed the suggestions provided in the AI support chat as well as contacted the support email as suggested. I thought that I would check here as well while I'm waiting for a reply to see if anyone had other suggestions on how to fix. Thanks!
a
message has been deleted
a
make sure to run the actor that actor at least once
l
Thanks, I've run it several times, checked the health endpoint to make sure the server is fully live and reachable and still gets hung up with the error message when I try to publish. Any other suggestions?
a
l
The actor I have is pay per event, not rental. Would this still impact me as a new paid user? Bummed I purchased the developer subscription but now am unable to publish. Appreciate the help.
a
There is a known limitation where you cannot publish an actor if you haven't run it at least once. If you have run it at least once and are still blocked, it's most likely related to the thread I shared, so feel free to DM Ella
l
Thanks for pointing me in the right direction, appreciate it!
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