Wrong price calculation
# apify-platform
s
Hi, I hope you’re doing well. I believe there may be an issue with how my usage charges were calculated. When I first registered, I was on the free trial plan. I sent several requests, and the responses indicated that I needed to use a paid plan. They also returned values like { "demo": true }. Based on that, I’m confused about why those requests were still counted toward my cost. After upgrading to the Starter plan ($29), I noticed that $8 had already been consumed immediately. I can't accpet this kinds of price calculation. Could you please review this issue and let me know whether the charges can be corrected? Thank you for your help. Best regards, https://cdn.discordapp.com/attachments/1483392656280260608/1483392656796029018/image.png?ex=69ba6c91&is=69b91b11&hm=3dfeed2d17e07c6b9ccf409bef3d2a82222f84b89c1534b6e0f34cc611d52695& https://cdn.discordapp.com/attachments/1483392656280260608/1483392657551130694/image.png?ex=69ba6c91&is=69b91b11&hm=9c295eb469e7208fb162aab9094307ad43634c615fdb5e1ad5946b2be200db04&
o
Hey, for these questions, you'd be better off contacting Apify’s support directly via the "chat" button on your Apify Console (bottom-right corner). They should be able to help you with this shortly.
s
Thanks for your reply. But it's AI assistant, I also submit a problem to support@apify.com. Still waiting their response.
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