Hi team — I’m having a billing issue with Airbyte ...
# ask-sales
k
Hi team — I’m having a billing issue with Airbyte Cloud and would appreciate some guidance. When I try to upgrade our workspace billing plan, Stripe Checkout auto-fills the wrong email address and the field is locked, so I can’t change it to our company billing email. I already opened a support ticket 2 days ago but haven’t received a response yet. Does anyone know whether this needs a Stripe customer / checkout session reset on the Airbyte side, or who I should contact for billing-related issues? I can share the workspace details by DM if needed.
m
Hey Kenju, sending a DM
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