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# ask-sales
  • n

    Nour Ben Hassen

    12/08/2025, 4:20 PM
    Hi, could someone please assist? Our team is hoping to understand the general costs and features associated with airbyte enterprise (self-hosted)
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    Henry Mattingly

    12/11/2025, 7:54 PM
    has renamed the channel from "airbyte-enterprise-pricing" to "ask-sales"
  • a

    Amit Kumar

    12/12/2025, 2:56 AM
    Hi, while setting up embedded flow inside my system can this be white labelled ? Branding should be of my system only and airbyte should not come anywhere in the onboarding flow
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  • m

    Morgan Kerle

    12/17/2025, 12:06 AM
    Hey folks, with the sunset of Airbyte self-managed enterprise edition I'm wondering if there are any plans to support the custom components on enterprise flex? We frequently found that it's necessary to add custom components to deal with all the weird and wonderful API implementations in use by external partners.
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  • a

    Abubakar Al-faki

    02/14/2026, 5:01 AM
    @Henry Mattingly Thank you for clarifying.
  • p

    Paulo Octavio Araujo de Paula

    02/23/2026, 9:38 PM
    Hello Sales team! The company I work for currently uses self-hosted Airbyte, but we are considering Airbyte Cloud. And I came across this website for price estimation, according to it the price for each GB of replicated data is $10 is this price accurate?
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  • k

    Katherine Pacheco

    02/23/2026, 11:04 PM
    Hi! I had some questions on using airbyte for healthcare settings. 1. Is Airbyte (Cloud) HIPAA compliant at the Standard plan or you have to have a higher plan? Any additional fees? 2. Is there specific settings etc that need to be adjusted for compliance? 3. Can fields be anonymized using transformations? Or is there something that can be used for this purpose within airbyte? Thank you!!!
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  • j

    Jidnesh Deshmukh

    02/24/2026, 3:21 PM
    Hi Team, Need sales help reg FiveTran vs Airbyte Cloud and a quote for Airbyte cloud for a specific usecase, anyone I can chat with?
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  • d

    Diego Ruiz

    02/25/2026, 4:03 PM
    Hi, how ca i get this feature Mapping where I have to paid to use in my own airbyte
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  • i

    Iulian

    03/02/2026, 10:14 AM
    Hi, is there a consultancy service available for an additional fee? We’re running an OSS self-hosted setup and would like to get some insights into the sync processes.
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  • d

    David C

    03/16/2026, 8:40 AM
    Hi! Can I get an estimate of cost to sync +-650k rows daily from the klaviyo API to Google BigQuery?
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  • s

    Swan Sauvegrain

    03/25/2026, 1:41 PM
    Hello, I'm trying to use a IAM role to connect to a S3 source, and apparently I need approval / help from the sales team for this
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  • k

    Katherine Pacheco

    03/25/2026, 6:38 PM
    Does Airbyte have a Revenue Share or Affiliate type program? I am using it quite often with clients and other ETL OR API connectors usually have an affiliate program....
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  • k

    Kenju Miura

    04/02/2026, 1:25 AM
    Hi team — I’m having a billing issue with Airbyte Cloud and would appreciate some guidance. When I try to upgrade our workspace billing plan, Stripe Checkout auto-fills the wrong email address and the field is locked, so I can’t change it to our company billing email. I already opened a support ticket 2 days ago but haven’t received a response yet. Does anyone know whether this needs a Stripe customer / checkout session reset on the Airbyte side, or who I should contact for billing-related issues? I can share the workspace details by DM if needed.
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  • c

    COLD RAL

    04/10/2026, 8:58 AM
    Hi everyone, I'm currently setting up the Shopify source connector in Airbyte to sync data into BigQuery, and I need to confirm the availability of specific fields before proceeding. My configured Shopify API scopes include:
    read_orders
    ,
    read_gift_cards
    ,
    read_customers
    ,
    read_shopify_payments_payouts
    (among others) I need to confirm the following: 1. Refund transactions by gateway In the
    transactions
    or
    refunds
    stream, is the
    gateway
    field exposed? I need to differentiate between: Original payment method refunds (e.g.
    shopify_payments
    ,
    stripe
    ) Gift card refunds (
    gateway: gift_card
    ) • Store credit refunds (
    gateway: shopify_store_credit
    ) 2. Native Shopify Store Credit (customerCreditAccount) Shopify introduced a native Store Credit system (via GraphQL
    customerCreditAccount
    ) in 2023. Is this data available as a stream in the Shopify connector? If not, is there a planned roadmap for this? 3. Stream confirmation Could you confirm whether the following streams are available and include the fields mentioned above: •
    transactions
    •
    refunds
    •
    order_adjustments
    •
    customer_credit_accounts
    (if available) My goal is to build a finance dashboard in Looker Studio (via BigQuery) tracking net profit, refund breakdown by payment method, store credit issued vs redeemed, and return rate by country. Thank you for your help.
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  • m

    Morgan Kerle

    05/05/2026, 2:59 AM
    Hey Airbyte folks, Is self-managed enterprise still available? If not, what does this mean for features previously gated behind self-managed enterprise edition, e.g. SSO, Column Hashing etc
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  • k

    Konda Raunak

    05/14/2026, 9:44 PM
    Hey, I’m building a B2B SaaS/Agency where we provide custom software to clients. We want to use Airbyte as our integration backbone, specifically focusing on the syncing data of clients to our data lakes to get higher rate limits while querying. We have a few specific requirements: Custom Handling: We plan to modify/extend the connector code for specific custom logic. Self-Hosting & Multi-tenancy: We intend to self-host a modified version of airbyte to power our platform for multiple clients. On-Prem Redistribution: Some of our enterprise clients require the full stack (including the modified airbyte instance) to be deployed on their own premises. My questions: How does this sit with your current licensing (ELv2), specifically regarding redistributing modified versions to our clients? Are the Enterprise Cloud features (like advanced logging, environment management, or specific security tools) available for self-hosting, or are they strictly locked to your managed cloud? Do you have a partnership model for agencies/platforms that want to offer airbyte as a self-hosted component of their own enterprise delivery? Would love to ensure we’re aligned before we dive deep into the fork @Mark Grivnin
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  • c

    Chris Bui

    05/15/2026, 4:08 PM
    Hi Airbyte team we are interested in a self-managed plan for airbyte. Based on recent inquiries looks like self-managed enterprise is no longer available. Can I get some help understanding what our options are?
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  • g

    guifesquet

    06/05/2026, 8:09 AM
    Hi, As a company we self-host airbyte core 1.1.0 in production, and going with 2.0.19 in a couple of weeks. Self-hosted for security. We'd like to use some airbyte connectors (workday) available previously in self-managed enterprise. How to do so ? Thanks
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  • n

    Nisheet Das

    06/18/2026, 5:30 PM
    Hi, We just got started with Airbyte for a Data Replication POC. Have started with the Standard plan to ensure reliability and sync speed. We want to eventually move to the Plus plan. But I want to understand if we can have a one time leeway to migrate our older data as we get started on the Plus Plan Looking forward to! Thanks!
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  • c

    Clay Johns

    06/29/2026, 7:04 PM
    We're currently in the trial. One thing that has happened in the past, usually once or twice a year, something will happen with our Postgres replication slot and we'll need to re-create the slot and re-sync. In other solutions I've looked at (Fivetran, Hevo, etc.) the initial sync and those re-syncs have not been marked as billable and we only get billed for the standard scheduled syncs. Is that the case w/ Airbyte cloud as well?
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  • b

    Benjamin Beasley

    07/20/2026, 10:14 PM
    Is there anywhere we can read more on how the faster v2 protocol works? I found this but would like to see code example showing how to write the connector and test it locally.
    🏎️ 1
    💨 1
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  • b

    Bryan Ovalle

    07/23/2026, 8:48 PM
    Hello, we want to get Pro. How do I make that happen?
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  • n

    Nav Sandhu

    08/03/2026, 8:28 PM
    Hello Sales, I filled out a contact form. I got a nice email from Henry Mattingly. However he is no longer with the company and the email bounced.
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  • n

    Nav Sandhu

    08/04/2026, 6:17 PM
    How can I get a demo?
    ✅ 1
  • s

    Sean Curry

    08/24/2026, 2:07 AM
    hi, is there someone on the commercial side who handles billing for cloud standard accounts? i’ve got a usage issue on a current invoice that i don’t think support can resolve on its own. happy to DM details rather than take up channel space.
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  • k

    Katherine Pacheco

    08/30/2026, 8:08 PM
    Hi a few questions: -does airbyte have the ability to de-identify PHI data before landing it in the datawharehouse and keep referential integrity (Pseudonymization) *-*can I have the ability to add multiple W*orkspaces* in my account? Previously I believe you could request this and had to pay an amount per workspace -can we allow only certain domains to be added as users (like white listed domains the admin can set)
    👀 1
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  • f

    Fika Fetsy

    10/06/2026, 8:44 AM
    Hi Team, does Airbyte have a Third Party Maintenance(TPM) in France ? If yes, could you share contact please
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  • g

    Genrev Zapa

    10/06/2026, 12:44 PM
    Hi Airbyte team! I’m Genrev from Cobi. I’ve been speaking with Oliver over email about Embedded Integrations and wanted to follow up here. • We’ll be starting on the Pro plan for now. • We’d like customers to connect their data sources through OAuth directly within Cobi. • Could you share the pricing and next steps to enable Embedded Integrations? This is a key part of our onboarding flow. Happy to continue over email or DM. Thanks!
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  • a

    Altan Sener

    10/13/2026, 6:26 AM
    Hi AirByte team, do you know if faster syncs will include mssql to bigquery transfers anytime soon? docs.airbyte.com/integrations/speed-improvements