# troubleshooting

Isaac Harris-Holt

04/06/2022, 9:43 AM
Is this your first time deploying Airbyte No OS Version / Instance Alpine Linux Memory / Disk 8GB / 32GB Deployment Docker Airbyte Version 0.35.47-alpha Source name/version MySQL / 0.5.6 Destination name/version BigQuery / 0.6.11 Step Incremental | Append Description I'm using the incremental sync on an auto-incremental integer ID for a few tables, and this is usually fine. However, there was an instance where Airbyte failed to run a job on the first attempt, then succeeded on the second. Unfortunately, this has created some duplicate entries in the BigQuery dataset, and I'm not sure why this has happened. What's the normal best practice for making sure this doesn't occur again? I'm thinking of switching to using the Deduped write mode, but it seems like this issue shouldn't happen with an incremental run in the first place.

Octavia Squidington III

04/06/2022, 12:13 PM

Marcos Marx (Airbyte)

04/07/2022, 6:36 PM
Hi there! Thank you for your time posting in our Slack Channel. This week we’re moving our support discussions over to; if you would be so kind as to post your questions there, you’ll be able ask for help from fellow users as well as the Airbyte team. It is our intention that as of Friday afternoon (Pacific Time) we will lock this channel to everything except administrator posts. We’ll leave everything in place for the rest of April if you need to get information or troubleshooting from existing threads, with the intention of archiving the channel in early May. We really appreciate everyone helping us to build our community, and we’re looking forward to the next phase.