Hi! I have a strange situation with credits in air...
# give-feedback
h
Hi! I have a strange situation with credits in airbyte cloud. I had 500 of them and I can clearly see from stats that I only used 5 but somehow I’m seeing the “out of credits” message so I need help with figuring this one out
j
Hi Yevhen! This could possibly be due to your trial expiring. Can you DM me your workspace id or email and I can check? thanks
h
sendpulse.analytics@gmail.com Is there a limited time for trial? I though there was no limit on using the credits.
j
Yes, as stated on the website, your trial will automatically start after your first successful sync and last 14 days.
h
got it, thanks for the information!