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#troubleshooting
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# troubleshooting
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Andras N.

03/25/2022, 8:44 PM
Hey All 👋, I am new to Airbyte, just started using the cloud version (still in free trial) - after the first day when a Google Ads sync took around 7-9 minutes for a small account (17-18k records) after a few days it started taking forever, like hours and frequently terminating in errors even for the same Replication sync mode (full refresh & overwrite). Is there some simple explication for this? If there some additional info is needed I'll be glad to provide! Thanks!
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Octavia Squidington III

03/25/2022, 8:44 PM
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Marcos Marx (Airbyte)

03/25/2022, 8:49 PM
Hello @Andras N. for Cloud issues is recommended to send a message on Intercom Chat. The tech support will help you and provide the support there
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