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#ask-community-for-troubleshooting
Title
# ask-community-for-troubleshooting
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Phil Marius

09/02/2021, 4:03 PM
Getting this when trying to upgrade connectors:
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The docker image cannot be found. Please ensure that the input tag points to a valid Airbyte docker image
Anyone come across this before? Did an upgrade earlier with the
wget
method
1
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[DEPRECATED] Marcos Marx

09/02/2021, 4:24 PM
Which connector are you trying to add?
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Phil Marius

09/02/2021, 4:27 PM
Just upgrading the ones on the sources screen in settings. Happened with both Shopify and Oracle DB
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[DEPRECATED] Marcos Marx

09/02/2021, 5:06 PM
@Phil Marius is it possible to refresh the page and try again? Did the latest version show to you in the UI or was blank?
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Phil Marius

09/02/2021, 5:08 PM
Refreshing didn’t help, latest version is visible
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[DEPRECATED] Marcos Marx

09/02/2021, 5:17 PM
Weird. Which version are you?
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Phil Marius

09/03/2021, 10:02 AM
For Jira?
Also, tried updating redshift as a destination just now, same issue
Looks like it’s all connectors of either type, shall I run another update? Or restart?
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[DEPRECATED] Marcos Marx

09/04/2021, 9:33 PM
The airbyte version, is it possible to you upgrade Airybte to latest?
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Phil Marius

09/06/2021, 1:09 PM
@[DEPRECATED] Marcos Marx Had to do a cold restart due to an unrelated issue and this fixed it! Managed to upgrade the sources finally. Oddly, though, Braintree is the only one that won’t install, the version field is empty
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[DEPRECATED] Marcos Marx

09/06/2021, 10:27 PM
This can be a transient error Philip. Could you refresh and check again?
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Phil Marius

09/07/2021, 8:32 AM
Refresh as in restart?