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# ask-community-for-troubleshooting
  • y

    Yanhong Zhao

    08/22/2024, 5:15 PM
    Is the snowflake source connector issue fixed where the role has to be uppercased and will encounter role does not exist or authorised if lowercase? https://airbytehq.slack.com/archives/C01AHCD885S/p1724346663078079
  • t

    Timothy Kovacs

    08/22/2024, 7:55 PM
    We are getting an error connecting to a Postgres database hosted on RDS.
    Caused by: org.postgresql.util.PSQLException: FATAL: no pg_hba.conf entry for host "{our EC2's IP address}", user "xxx", database "xxx", no encryption
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  • g

    Gideon

    08/22/2024, 10:14 PM
    Hello! Is anyone use EKS pod identity in conjuction with their kubernetes airbyte deployment? I am seeing this error in the pod logs, related to airbyte job logs:
    Copy code
    Cannot end publishing: Cannot publish to S3: Unable to load AWS credentials from any provider in the chain: [EnvironmentVariableCredentialsProvider: Unable to load AWS credentials from environment variables (AWS_ACCESS_KEY_ID (or AWS_ACCESS_KEY) and AWS_SECRET_KEY (or AWS_SECRET_ACCESS_KEY)), SystemPropertiesCredentialsProvider: Unable to load AWS credentials from Java system properties (aws.accessKeyId and aws.secretKey), WebIdentityTokenCredentialsProvider: You must specify a value for roleArn and roleSessionName, com.amazonaws.auth.profile.ProfileCredentialsProvider@9a458c1: profile file cannot be null, com.amazonaws.auth.EC2ContainerCredentialsProviderWrapper@763b785: The full URI (<http://169.254.170.23/v1/credentials>) contained withing environment variable AWS_CONTAINER_CREDENTIALS_FULL_URI has an invalid host. Host should resolve to a loopback address or have the full URI be HTTPS.]
    When I look at the pod it has the correct environment variable that the pod identity add-on adds based on the service account:
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    AWS_STS_REGIONAL_ENDPOINTS:              regional
    AWS_DEFAULT_REGION:                      us-west-2
    AWS_REGION:                              us-west-2
    AWS_CONTAINER_CREDENTIALS_FULL_URI:      <http://X.X.X.X/v1/credentials>
    AWS_CONTAINER_AUTHORIZATION_TOKEN_FILE:  /var/run/secrets/pods.eks.amazonaws.com/serviceaccount/eks-pod-identity-token
    It just appears that the airbyte code is not looking in the right place for the creds. Anyone have experience with this?
  • h

    Himanshu Aggarwal

    08/23/2024, 1:43 AM
    Hi All, We started facing issues in google ads connector from today (connector version 3.3.6) as it is stating page_size is an invalid argument. I guess, we may need to remove that argument / modify the request object internally in the connector only.
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    (<_InactiveRpcError of RPC that terminated with: status = StatusCode.INVALID_ARGUMENT details = "Request contains an invalid argument." debug_error_string = "UNKNOWN:Error received from peer ipv4:142.250.76.170:443 {created_time:"2024-08-23T01:34:42.395101391+00:00", grpc_status:3, grpc_message:"Request contains an invalid argument."}" >, <_InactiveRpcError of RPC that terminated with: status = StatusCode.INVALID_ARGUMENT details = "Request contains an invalid argument." debug_error_string = "UNKNOWN:Error received from peer ipv4:142.250.76.170:443 {created_time:"2024-08-23T01:34:42.395101391+00:00", grpc_status:3, grpc_message:"Request contains an invalid argument."}" >, errors { error_code { request_error: INVALID_PAGE_SIZE } message: "Page size is invalid." } request_id: "7K_BJPq9kI19ou7odxfJwA" , '7K_BJPq9kI19ou7odxfJwA')
    Any help would be much appreciated Thanks
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  • d

    Dean Lau

    08/23/2024, 3:42 AM
    Heya Airbyte team, how can it identify which secret manager instance to store into if I'm using
    instanceProfile
    ? referring this doc, i don't see it ask to specify the SM name for storing connector credentials
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