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# help
  • m

    Molimat

    07/28/2021, 11:01 AM
    yes, the server is hosted on sa-east1
  • m

    Molimat

    07/28/2021, 11:01 AM
    is that south america, right?
  • u

    ! Class self.PythonAddict = True

    07/28/2021, 11:02 AM
    or South Asia 👀
  • j

    jont

    07/28/2021, 11:02 AM
    I'm using eu-west and also have connection issues
  • m

    Molimat

    07/28/2021, 11:02 AM
    hahahaha I think sa is mainly used as south america in other services.
  • a

    Azura

    07/28/2021, 11:02 AM
    sa-east-1, South America (São Paulo)
  • m

    Molimat

    07/28/2021, 11:03 AM
    I was like: "maaaan, my users are routing to South Asia to connect, and theyre from brazil. Damn'
  • a

    Azura

    07/28/2021, 11:03 AM
    Haha
  • m

    Molimat

    07/28/2021, 11:04 AM
    but the sa-east-1 is really not connecting.
  • a

    Azura

    07/28/2021, 11:04 AM
    Some connectivity issues can be temporarily solved by using VPN. Can you ask your client to use vpn and see if it works for them?
  • a

    Azura

    07/28/2021, 11:04 AM
    If not then it is certainly AWS's fault
  • m

    Molimat

    07/28/2021, 11:05 AM
    ill try to use vpn myself, but I can't ask all of them, theyre final users, over 300 people :/
  • a

    Azura

    07/28/2021, 11:05 AM
    Alright, see if it can help you.
  • j

    jont

    07/28/2021, 11:06 AM
    VPN not solving the issue for me trying to connect to eu-west
  • a

    Azura

    07/28/2021, 11:07 AM
    That's weird. No incidents were found on Supabase today. https://status.supabase.io/
  • m

    Molimat

    07/28/2021, 11:08 AM
    is there a way to migrate all DB to a different server for a while?
  • a

    Azura

    07/28/2021, 11:09 AM
    It failed because connection was refused by CORS. Can you troubleshoot that?
  • a

    Azura

    07/28/2021, 11:11 AM
    Login issues were previously reported and resolved 2 days ago for both US and EU regions. I think we have to wait for Supabase team's official announcement about it.
  • m

    Molimat

    07/28/2021, 11:12 AM
    Yeah, I am on GitHub as well, thanks for your time Azura
  • a

    Azura

    07/28/2021, 11:12 AM
    No problem, @Molimat. Hope you resolve the login problem soon.
  • j

    jont

    07/28/2021, 11:14 AM
    I have 2 projects in same region, one is working, the other can't connect
  • e

    eyk

    07/28/2021, 11:14 AM
    Is auth working fine for you all? All magiclink requests are currently timing out for me
  • a

    Azura

    07/28/2021, 11:17 AM
    @Ant Hello Ant, could you look into Supabase/auth issues here?
  • u

    ! Class self.PythonAddict = True

    07/28/2021, 11:23 AM
    lol
  • u

    ! goldberg

    07/28/2021, 11:24 AM
    Happened to me earlier, it only happened for like 20 mins
  • a

    Azura

    07/28/2021, 11:27 AM
    @Molimat @jont @eyk Ant replied about auth problem here https://discord.com/channels/839993398554656828/839993398554656831/869903535855267852
  • m

    Molimat

    07/28/2021, 11:28 AM
    Thanks, @User
  • a

    arc_theory

    07/28/2021, 11:30 AM
    Hello, i'm having trouble while building my nextjs app. Connection to supabase is getting timed out.
  • a

    arc_theory

    07/28/2021, 11:31 AM
    Network seems fine....Still getting the error.
  • w

    wiesson

    07/28/2021, 11:33 AM
    Hey @User - have you checked the messages above your message? Looks like supabase is doing a migration and discovered a bug which they currently fixing
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