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# help
  • e

    ekko

    12/02/2021, 6:43 PM
    have you figured out a way to send a query using the supabase client?
  • u

    user

    12/02/2021, 6:51 PM
    hmm, still down for me. It seems to have coincided with this sudden drop in memory use from 66% to 27% and CPU use of 5% to 0,5%, the first frame of which appears to have been about 1,5 hours ago this morning.
  • h

    hips

    12/02/2021, 7:00 PM
    sounds like you've exceeded your rate limits
  • u

    user

    12/02/2021, 7:06 PM
    What are you trying to do? The pricing page lists several limits on things for the $25/month plan: https://supabase.com/pricing
  • u

    user

    12/02/2021, 7:12 PM
    Ya, but do you have over 100k users, or have over 200GB in object storage or something along those lines?
  • e

    ekko

    12/02/2021, 7:25 PM
    Sounds like they may have contacted you about upgrading: > Soft limits mean if you cross your usage tier we will let you know and give you a grace period without charging you for exceeding your limits. We will email you to discuss moving up a tier and you will not be charged until you agree to move up a tier. If you do not respond, or do not want to move up a tier and continue to exceed your limits then we may have to limit your projects' consumption.
  • u

    user

    12/02/2021, 7:31 PM
    You still getting this problem too? I made a Github issue out of it: https://github.com/supabase/supabase/issues/4250
  • x

    Xyo

    12/02/2021, 7:33 PM
    Haven’t checked in the past 30m
  • x

    Xyo

    12/02/2021, 7:34 PM
    I started encountering crashes yesterday, supported migrated the deployment to another instance type
  • x

    Xyo

    12/02/2021, 7:34 PM
    Your issue seems to be a better case, mine completely dies so my metrics show nothing haha
  • x

    Xyo

    12/02/2021, 7:35 PM
    This time I caught the issue before it crashed, it’s pretty much a hit or miss on my api calls
  • x

    Xyo

    12/02/2021, 7:39 PM
    There seems to be an underlying issue though. I’m getting actual errors that have to do with auth uuids
  • u

    user

    12/02/2021, 7:39 PM
    hmm, makes sense. just wish there was some automated system to determine if a given db instance is having this issue. Would save both headaches for devs and pain for their support staff
  • x

    Xyo

    12/02/2021, 7:39 PM
    So the degraded performance is probably coming from the errors
  • u

    user

    12/02/2021, 7:43 PM
    Hmm, could be we're having different issues then. I'm basically just using the db as a regular db without using their API or modules, I'm just straight up connecting to it as a remote postgres db.
  • x

    Xyo

    12/02/2021, 7:44 PM
    Oh, interesting
  • x

    Xyo

    12/02/2021, 7:44 PM
    Totally possible some other component is having issues that might in some way result in some auth errors on my side
  • x

    Xyo

    12/02/2021, 7:44 PM
    That’s assuming it’s even an auth error. It just mentions uuid, but could as well be pgsql failing to join tables
  • x

    Xyo

    12/02/2021, 7:45 PM
    I’ve exhausted everything I could do on my side to fix/debug it, at this point, it’s pretty much up to the Supateam to fix it
  • l

    leynier

    12/02/2021, 7:45 PM
    I'm having a similar problem with gotrue-js testing https://github.com/supabase/gotrue-js/issues/188
  • x

    Xyo

    12/02/2021, 7:47 PM
    A little bit confused, what does it have to do with gotrue-js?
  • x

    Xyo

    12/02/2021, 7:47 PM
    Oh the
    infra
    command to spin up a local env
    local env
  • x

    Xyo

    12/02/2021, 7:47 PM
    I wouldn’t even dare to try self hosted Supabase
  • l

    leynier

    12/02/2021, 7:51 PM
    docker-compose up
    raise me this error
    Copy code
    [0m time="2021-12-02T19:38:10Z" level=fatal msg="failed to connect to `host=db user=postgres database=postgres`: hostname resolving error (lookup db on 127.0.0.11:53: no such host)\ncould not create new transaction\ngithub.com/gobuffalo/pop/v5.newTX\n\t/go/pkg/mod/github.com/gobuffalo/pop/v5@v5.3.4/tx.go:29\ngithub.com/gobuffalo/pop/v5.(*dB).Transaction\n\t/go/pkg/mod/github.com/gobuffalo/pop/v5@v5.3.4/db.go:19\ngithub.com/gobuffalo/pop/v5.(*Connection).NewTransaction\n\t/go/pkg/mod/github.com/gobuffalo/pop/v5@v5.3.4/connection.go:184\ngithub.com/gobuffalo/pop/v5.(*Connection).Transaction.func1\n\t/go/pkg/mod/github.com/gobuffalo/pop/v5@v5.3.4/connection.go:149\ngithub.com/gobuffalo/pop/v5.commonDialect.Lock\n\t/go/pkg/mod/github.com/gobuffalo/pop/v5@v5.3.4/dialect_common.go:29\ngithub.com/gobuffalo/pop/v5.(*Connection).Transaction\n\t/go/pkg/mod/github.com/gobuffalo/pop/v5@v5.3.4/connection.go:147\ngithub.com/gobuffalo/pop/v5.CreateSchemaMigrations\n\t/go/pkg/mod/github.com/gobuffalo/pop/v5@v5.3.4/migrator.
  • x

    Xyo

    12/02/2021, 8:18 PM
    Now it seems that my calls using an anon role fail 🤔
  • x

    Xyo

    12/02/2021, 8:18 PM
    Even though the role has access
  • x

    Xyo

    12/02/2021, 8:19 PM
    Obviously, still random, but authenticated calls succeed more often
  • g

    garyaustin

    12/02/2021, 8:28 PM
    Do you have your own smtp server? "Use your own SMTP credentials so that you have full control over the deliverability of your transactional auth emails (see Auth > Settings) you can grab SMTP credentials from any major email provider such as SendGrid, AWS SES, etc. the default rate limit for auth emails provided by Supabase is 30 new users per hour, if doing a major public announcement you will likely require more than this"
  • g

    garyaustin

    12/02/2021, 8:27 PM
    rate limit
  • w

    wario

    12/02/2021, 9:33 PM
    would someone be willing to help me figure out how to implement an auth flow idea I have 🥲 I gave up on it a few months ago but I want try again
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