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I would start here. There are a good bit of Citrix performance counters and systems counter. It could be a lot of thing going on here. Like disk que, cpu ready and wait times, poor dial I/o and latency. Bad overall network. The list goes on and on. https://jgspiers.com/citrix-performance-monitoring/ https://support.citrix.com/article/CTX220619/information-xenappxendesktop-performance-counters

@Ray Davis thanks!

https://www.eginnovations.com/blog/ica-rtt-metrics/ and https://www.eginnovations.com/blog/citrix-latency/ may help

uberAgent

Zabbix can monitor any performance counter out of the box: https://www.zabbix.com/documentation/current/en/manual/config/items/perfcounters The default Windows OS template has the most important already included: https://git.zabbix.com/projects/ZBX/repos/zabbix/browse/templates/os/windows_agent It looks like this:

@Marco Hofmann would you mind seeing if there's anything I could add to my free/oss monitoring tool list? Especially around Zabbix https://www.eginnovations.com/blog/top-freeware-and-open-source-it-monitoring-tools/

@Rachel Berry I like that article!

@Ray Davis it's getting there - I feel the links to other sources of info need enhancing - Zabbix especially. There wasn't a huge amount of community help last time I looked.

SpiceWorks is another one I used before.

@Ray Davis I used to see a fair bit of Spiceworks 5-7 years ago but not much recently so has fallen down my consciousness... I'm wondering if it's just I'm working on different things so see less - or if folks are using other things more...

I can agree with that on not seeing it as much. I was not sure if the "Top Freeware Open source IT tools" was the Top used, or a overall what is free. But makes sense from the "Top" aspect.

@Ray Davis "Top" is really - stuff I get asked about or see the most 😄 We get a lot of customers who play with OSS / free whilst figuring out what is needed but get to a stage they need something commercially supported and maintained or need to consolidate 15 different tools across 7 teams who all have their own preferences..... the commercially supported versions of some of these technologies actually get quite pricey. Folks will often suggest bits of Graphana they like in feature requests.

I see, good information overall

@Ray Davis what's CU?

Control Up.

oh..duh