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I used to pin it with a Start layout XML file. Here's my code below, which worked flawlessly in W10:

<LayoutModificationTemplate xmlns:defaultlayout="<http://schemas.microsoft.com/Start/2014/FullDefaultLayout>" xmlns:start="<http://schemas.microsoft.com/Start/2014/StartLayout>" xmlns:taskbar="<http://schemas.microsoft.com/Start/2014/TaskbarLayout>" Version="1" xmlns="<http://schemas.microsoft.com/Start/2014/LayoutModification>">
  <LayoutOptions StartTileGroupCellWidth="6" StartTileGroupsColumnCount="1" />
  <DefaultLayoutOverride LayoutCustomizationRestrictionType="OnlySpecifiedGroups">
    <StartLayoutCollection>
      <defaultlayout:StartLayout GroupCellWidth="6">
        <start:Group Name="Business Applications">
          <start:DesktopApplicationTile Size="1x1" Column="0" Row="0" DesktopApplicationID="Microsoft.InternetExplorer.Default" />
          <start:DesktopApplicationTile Size="1x1" Column="1" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Accessories\Old Calculator.lnk" />
        </start:Group>
        <start:Group Name="Office Applications">
          <start:DesktopApplicationTile Size="1x1" Column="0" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Outlook.lnk" />
          <start:DesktopApplicationTile Size="1x1" Column="1" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Word.lnk" />
          <start:DesktopApplicationTile Size="1x1" Column="2" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Excel.lnk" />
          <start:DesktopApplicationTile Size="1x1" Column="3" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\PowerPoint.lnk" />
          <start:DesktopApplicationTile Size="1x1" Column="4" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\OneNote 2016.lnk" />
          <start:DesktopApplicationTile Size="1x1" Column="5" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Microsoft Teams.lnk" />
        </start:Group>
        <start:Group Name="Session">
          <start:DesktopApplicationTile Size="2x2" Column="0" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Session\Sign out.lnk" />
          <start:DesktopApplicationTile Size="2x2" Column="2" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Session\Disconnect.lnk" />
        </start:Group>
      </defaultlayout:StartLayout>
    </StartLayoutCollection>
  </DefaultLayoutOverride>
	<CustomTaskbarLayoutCollection PinListPlacement="Replace">
		<defaultlayout:TaskbarLayout>
			<taskbar:TaskbarPinList>
				<taskbar:DesktopApp DesktopApplicationLinkPath="%APPDATA%\Microsoft\Windows\Start Menu\Programs\Accessories\Internet Explorer.lnk"/>
				<taskbar:DesktopApp DesktopApplicationLinkPath="%APPDATA%\Microsoft\Windows\Start Menu\Programs\System Tools\File Explorer.lnk"/>
			</taskbar:TaskbarPinList>
		</defaultlayout:TaskbarLayout>
	</CustomTaskbarLayoutCollection>
</LayoutModificationTemplate>

GM

The shortcut should be created for every user at logon in AppData.

ok, so i don't need to copy anything to the system tools path, correct?

You shouldn't need to, no.

thanks pal