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# citrix-vads
Slackbot
12/12/2022, 6:03 PMThis message was deleted.
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Ray Davis
12/12/2022, 6:06 PMI have seen the behavior on other apps. Just last week I seen this (not teams) but another app. The users had 2 monitors. One was 100% and the other was 150%. Once set equal, it responded. Worth a check.
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Shawn Maiberger
12/12/2022, 6:08 PMGood call. I'm using a triple monitor, with sides at 150% and main at 100%. Though going to be tough to get my users to all accept 100% on all monitors. Not that I'm holding out hope for Citrix ever fixing non-100% DPI scaling to work properly after all these years.
Thanks! Will test. š
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Ray Davis
12/12/2022, 6:08 PMDepending on the CWA version. Tell it to use native resolution. Then It seemed to help
Ray Davis
12/12/2022, 6:09 PMThese two seem to help. Depending on what you want.
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Shawn Maiberger
12/12/2022, 6:12 PMUnfortunately, setting native resolution causes our 3D Pro sessions (all of our sessions, gaming company) to go absolutely wild at random on multi-monitor mixed DPI scenarios, to the point that the left monitor stretches into the center, with the left 100% corrupted and mostly black with flashing glimpses of what should be there, the center about half-visible, and about half-seizure-inducing blinking, and only the rightmost monitor rendering correctly. Once it gets into that state, nothing will fix it - a Workspace reinstall + cleanup, VDA reinstall + cleanup don't help at all. Only setting the DPI back to 100% on all monitors or forcing the GPO for scaling to "yes" to scale instead of use native will fix it.
Shawn Maiberger
12/12/2022, 6:14 PMB/c of that, the only workaround I have there is either forcing users to turn on scaling, or set their monitors locally to 100% and turn that setting to native, then set their in-session DPI to their desired DPI on every reconnection, at least until it's fixed.
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VTScott
12/12/2022, 7:56 PMDoes using Alt+Space, then Move allow you to move the window?
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Jon Bucud
12/12/2022, 8:37 PMI've had all kinds of....suboptimal things happen with Teams + HDX Redirection. Sometimes the Share button doesn't allow me to select what I want to Share, the known issue about reconnects not always being optimized, local camera (remotePC) but not redirected camera showing up in Teams. All are inconsistent...
Compounding, I still hit the 6 Audio device redirection ceiling if I leave my GoXLR turned on in the morning... if I remember to turn it off before connecting, Teams gets pissed if I turn it on midsession (the rest of the HDX audio devices still work if I connect with it off then turn it on after connecting).
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Ray Davis
12/12/2022, 9:25 PMTeams works great, no issues ever. LOL
Ray Davis
12/12/2022, 9:26 PM6 Audio device redirection ceiling........ I hit this last week and it took me 1 hour to remember.
Ray Davis
12/12/2022, 9:27 PMis there an actual Citrix Doc on that?
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Jon Bucud
12/12/2022, 9:28 PMKnown issue entry on one of the 22xx versions... I went looking for it the other day but couldn't find it
Jon Bucud
12/12/2022, 9:35 PMFound it in the 2203 LTSR notes:
Your High Definition Experience (HDX) Audio devices disable when you are connecting to a single-session RemotePC or Workstation Virtual Delivery Agent (VDA) on a client that is enabling more than eight HDX Audio devices. As a workaround, choose one of the following:
ā¦ Connect to a single-session RemotePC or Workstation VDA from a client that is enabling less than eight HDX Audio devices.
ā¦ Enable the HDX Audio devices after the single-session RemotePC or Workstation VDA has launched.
ā¦ Connect to a multi-session RemotePC or Workstation VDA.
ā¢ [CVADHELP-20164]
Jon Bucud
12/12/2022, 9:36 PMSays fixed in 2203 CU2! Haven't tried it yet
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Ray Davis
12/12/2022, 9:49 PMThanks for sharing that location.
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Danny
12/13/2022, 5:12 PMinteresting it was fixed in CU2...I moved onto 2209 so maybe they'll release it in 2212
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Ray Davis
12/13/2022, 5:18 PMFrom what I was told from a good source, it still acts up in CU2
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Shawn Maiberger
12/13/2022, 5:45 PM@VTScott Just tested, and alt+space -> move does unstick the window. Will note this down as an alternative workaround, thanks!
Shawn Maiberger
12/13/2022, 5:48 PMRe: the audio device issue, our enterprise architect has the same GoXLR and has the same issue on 2209. Hoping it's fixed in 2212.
Was infuriating to collect CDFTrace logs from his machine to try to debug why he was losing audio myself (hadn't seen that audio device limit mention) only to find out that Citrix no longer publishes up to date TMF files and has gated those behind a TRM.
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