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# citrix-netscalers
Slackbot
11/06/2019, 11:47 AMThis message was deleted.
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Leee Jeffries
11/06/2019, 6:05 PMThat's a weird one David. You have session reliability enabled out of curiosity?
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David Inglis
11/06/2019, 6:14 PMYes SR enabled. I checked this afternoon and there were 1300 hdx sessions listed, with only 6 users currently logged in. There were HDX sessions showing for my own user account, connected from home, even though I was in the office - so must be from last night. Same data shown in Controlup so doesn’t seem to be a gui issue. Just looking on best way to clean them up and have Netscaler stay on top of it itself.
David Inglis
11/06/2019, 6:15 PMIt is a 2 node Ha setup in case that is relevant. Really basic remote-access Ica only.
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Leee Jeffries
11/06/2019, 6:15 PMWell..... Technically it should do it itself. Lol looks like you may have found a nice bug. What firmware are you running on your NetScalers?
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David Inglis
11/06/2019, 6:17 PMInteresting. It is a flavour of 12.1, will check exact ver and report back (away from computer).
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Leee Jeffries
11/06/2019, 6:18 PMNo worries
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David Inglis
11/07/2019, 11:06 AMThey are on 12.1 53.12.nc. There is a 54.16 released a few weeks ago but release notes don't appear to show anything relevant. Strange one. I will manually clear them one evening and see if they repopulate.
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Leee Jeffries
11/07/2019, 2:13 PMWorth a shot. I'm happy to test in the lab to see if I can replicate it.
Leee Jeffries
11/07/2019, 2:13 PMNot this weekend though. E2E ;-)
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Ray Davis
12/12/2019, 1:53 PMI have the same deal as well. The session timeout in the gateway is wonky.
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David Inglis
12/12/2019, 1:57 PMThere’s something in the latest 12.1 release notes that could be relevant. I’m not near a computer or would send info.
David Inglis
12/12/2019, 2:57 PMFrom release notes for 55.13, under Citrix Gateway:
In an HA pair setup, the persistent sessions on the primary node are not cleared because of an issue with the session sync code in the VPN server.
[# NSHELP-19557]
Kinda hoping that helps 🙂
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Leee Jeffries
12/12/2019, 6:15 PMFingers crossed for you guys. That's a very specific issue.