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Kofax doc management stuff? I believe we have it, (large environment), another from my team set it up,l. What type of issues are you seething? I’ll compare notes and ask my coworker.

I don't have the details since I'm not actively engaged with the respective customer but they're aware it's not in scope for our contract. Still, I'm trying to go beyond that and help them. I just heard the customer has massive performance issues after moving to XenApp 7.x and WS2016 and that cost to fix that isn't really a problem so it's a nasty one. Was thinking there might be some best practices they're not following...

All I know is out ops guys get an occasional ticket about slowness, I don’t know the specifics, I’d have to do some digging.

I've handled thousands of applications back in my days and while I don't remember exactly why, I'm getting goosebumps when I've heard the name "Kofax".

I did a brief search in our ticketing system. There have been a handful of Kofax tickets that are about vague slowness. It looks like the resolutions in the tickets have been to reset their profiles, I'm not fond of this as a resolution. I'll reach out to the app team too to see if there is a best practice they can get from the vendor.

following because somsone just asked us to deploy it on session hosts

I sent an email to our app team asking for some details, I haven't received a response yet.