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# citrix-vads
Slackbot
12/20/2019, 3:22 PMThis message was deleted.
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Nick Panaccio
12/20/2019, 4:00 PMI upgraded to CWA 1909, but that didn't change the behavior. If I manually select Connect automatically, the webcam appears... upside freakin' down.
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Ray Davis
12/20/2019, 10:32 PMI assume its using the webcam video compression aka optimized?
Ray Davis
12/21/2019, 2:12 AMUnfortunately web cams i have never used in Citrix. Either strange usb devices, or audio devices. I hope u do figure it out.
Ray Davis
12/21/2019, 2:17 AMMaybe this will help u. Or help put u in a path.
https://support.citrix.com/article/CTX132764
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Nick Panaccio
12/21/2019, 9:09 PMYeah, these are optimized webcams, no USB redirection. If they have to manually change this setting on their own once, so be it, but this can’t be the expected behavior.
Now, the upside down thing, that could be bad. I tried the 1912 CWA tech preview and the video was upside down there, as well. Here’s hoping that using a 1912 VDA resolves it, otherwise there’s no way we can go CWA yet.
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Ray Davis
12/22/2019, 12:52 AMThe upside down thing i would think is the vda. Typically the web optimization checks the vda through the ica channel and does it magic. But i could be wrong. Its strange that u have to trigger it to make ot connect that log the guid. Im wondering if u preset the guid on client in the path u seen it if it will pick up without interaction?
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