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# citrix-vad
s
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b
You have to update the SSL thumbprint if it is an internally issued cert. I have a document on how to do it. Just had it happen earlier this week
CTX has an internal only document. I 'asked' them to make it public
Sent you a DM
about half way down has the information that Benjamin sent and it also specifies the thumbprint of the cert has to be in all CAPS
now to fix PVS. Have 1 remaining image on there
b
This happened to us before - Tier 1 support had no clue, finally got it escalated to "on call" support, and he had a script he ran and fixed it in 10 minutes after battling with frontline support for 5 hours.
d
we decided not to fix PVS as the one remaining image on it won't have any additional VMs added to it. If something breaks, then we'll figure something out at that time. Just decided it wasn't worth the time to look at it.