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# citrix-vads
Slackbot
02/25/2020, 3:11 PMThis message was deleted.
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Eric
02/25/2020, 5:25 PMNot seeing this on ws16 or ws19, fully patched
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Andrew Gresbach
02/25/2020, 5:25 PMthanks for the input! we're on windows 10 1903 for reference
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Cory Zaner
02/25/2020, 5:45 PMWorks fine on 1909 patched
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Andrew Gresbach
02/26/2020, 2:16 AMi'm trying a simple image (we also are an app layering shop) w/ just the OS layer, platform layer (version 1 that just has the vda install) and cqi layer and still stuck at collecting data so i am stumped. does anyone have any ideas how to even troubleshoot that if its stuck at that step like what i might be missing in there?
Andrew Gresbach
02/26/2020, 8:50 PMwhat version of .net do you all have? i'm at 4.8 and wondering if thats part of the issue? cannot get it to go for some reason