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i think i found my issue. vc++ runtimes not present creates the issue.

yea, C++ is what creates need for extra reboot. More of issue now with 1912 remotepc

You may have seen this @Steve Elgan but I believe Dan runs through some install scripts on this Tech Zone article. https://docs.citrix.com/en-us/tech-zone/learn/tech-insights/remote-pc-access.html