This message was deleted.
# citrix-vads
Slackbot
04/20/2020, 1:36 PMThis message was deleted.
k
Keith Perri
04/20/2020, 1:42 PMSame issue here, have not yet started a support ticket with Citrix.
s
Selimir
04/20/2020, 1:44 PMThanks for confirming.
I found this thread which seems to be similar
https://discussions.citrix.com/topic/407819-vda-2003-connection-failure/
But Citrix did not change their known issues in CVAD documentation
k
Keith Perri
04/20/2020, 1:45 PMTried everything to troubleshoot, upgraded ADC's, clean install vs upgrade. Disabled Session reliability, Adaptive Transport. Nothing seems to help. 1912 works fine with no issues.
s
Selimir
04/20/2020, 1:45 PMMy tests so far
If i run VDACleanup Utility and run VDA2003 setup by clicking (not scripted) it works
If i run it scripted (have more exclusions) it is not working
Sometimes i also see a bluescreen with CTXDVCS.SYS when i am upgrading from 1912 to 2003
Selimir
04/20/2020, 1:46 PMMy silent switches /noreboot /quiet /enable_remote_assistance /disableexperiencemetrics /virtualmachine /optimize /enable_real_time_transport /enable_hdx_ports /enable_hdx_udp_ports /exclude ""User Personalization layer"",""AppDisks VDA Plug-in"",""Citrix Files for Outlook"",""Citrix Files for Windows"",""Citrix Telemetry Service"",""Citrix Personalization for App-V - VDA"",""Machine Identity Service"",""Personal vDisk"" /components vda,plugins
k
Keith Perri
04/20/2020, 1:50 PMI've replied to that thread a few times with my findings, my username is perrikwp on Citrix Discussions. We've decided to hold off on upgrading, 1912 is stable enough for our use and we'll engage Citrix Support at some point in the future.
👍 2
s
Selimir
04/20/2020, 1:58 PMI think someone opened a case for that and hope that citrix will update known issues
l
Leee Jeffries
04/20/2020, 7:20 PMSeen this before when there are problems with ctxhooks. Uninstall the VDA using the removal tool and reinstall from scratch.
s
Selimir
04/21/2020, 7:13 AMRan VDA Cleanup Utility and installed 2003 was the same... Dropped VM and installed new one from scratch and this is working however i am seing this in event viewer
Selimir
04/21/2020, 8:14 AMSomeone opened already a ticket case : 79645816
Selimir
04/21/2020, 8:32 AMopened a case as well number: 79684098
2 Views