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# citrix-vads
Slackbot
04/23/2020, 1:18 PMThis message was deleted.
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Lucas Van den Broeck
04/23/2020, 1:25 PMare you sure there isn't an extra older component on those clients? This is what you'd get if you still have an old online plugin installed aswell.
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Ryan Gallier
04/23/2020, 1:47 PM100% new imaged computer with 1912 WSA
Ryan Gallier
04/23/2020, 1:48 PMThis happens sometimes when trying to launch from Chrome
Ryan Gallier
04/23/2020, 2:02 PMinstalling with these tags...
/forceinstall /AutoUpdateCheck=disabled /silent /includeSSON /enabletracing=false /enableCEIP=false /allowsavepwd=S StartMenuDir=\LOBApps DESKTOPDIR=\LOBApps RemoveAppsOnLogoff=true RemoveAppsOnExit=trueRyan Gallier
04/23/2020, 2:03 PMi know i don't need forceinstall, but we use the same choco package for older clients and new builds, so that's why it's in there
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Ray Davis
04/23/2020, 2:38 PMJust curious how are you installing it? All CLI correct?
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Ryan Gallier
04/23/2020, 3:01 PMchocolatey, using those tags above
Ryan Gallier
04/23/2020, 3:01 PMso yeah, CLI through choco
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Salvi
04/23/2020, 3:11 PMI fix this in the past, install those feature (in the end i just installed the WSA) from a location where the user has execution permission.. this trigger the same behaviour, but the user can run.
I assum, this is triggered when user launch an citrix application managed on the othersite which require the onlineplugin. (Proberly old farm or so)
It might fix only in my case.
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Ryan Gallier
04/23/2020, 3:18 PMcan you set install directory in the WSA cli?
Ryan Gallier
04/23/2020, 3:18 PMlooks
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Kasper Johansen
04/27/2020, 7:11 AMI have just had this error at a customer
Kasper Johansen
04/27/2020, 7:12 AMReceiver upgraded from 4.x to 1912
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Kasper Johansen
04/27/2020, 9:46 AMAccording to the customer, the user's are probably accessing some kind of legacy Citrix setup, managed by another company
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Ryan Gallier
04/28/2020, 4:30 PMSo, I don't see any way to set the EXTRACT directory in the installer
Ryan Gallier
04/28/2020, 4:31 PMIn my setup, this is not accessing legacy anything. It's going to our Internal NetScaler/SF setup.... and again, never see this error launching directly from WSA.. just from Chrome....
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Salvi
04/28/2020, 4:32 PMWhats happen with IE or Edge?
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Ryan Gallier
04/28/2020, 4:46 PMIE is fine
Ryan Gallier
04/28/2020, 4:46 PMEdgium is broken.. Old Edge, i'm not sure.
Ryan Gallier
04/28/2020, 4:47 PMWhen I get another one of these broken, I can test
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Ray Davis
04/28/2020, 4:48 PMStupid question. Have u taken the chocolately part out and do old fashion cli. Shouldn't make a difference but I'm curious.
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Kasper Johansen
04/28/2020, 4:49 PMMy customer is seeing this with Chrome
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Ray Davis
04/28/2020, 4:51 PMA long time ago I had this but it was due to app flow on the Netscaler. I know it sounds dumb as it did then. I turned it off and upgraded to 12.1 . I was on 11.1 when I seen this.
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Ryan Gallier
04/29/2020, 2:42 PMi'm pretty sure I have installed manually with CLI and still see it in Chrome. Would have to confirm... @Kasper Johansen You know why yet?
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Ray Davis
04/29/2020, 9:24 PMMe thinking here...... And searching around. Have u seen this? https://desk.zoho.com/portal/advanceprotechnologies/kb/articles/how-to-fix-icawebwrapper-msi-issue-when-launching-app-from-web-portal
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Ryan Gallier
04/30/2020, 6:58 PM@Ray Davis Sure, that's exactly how you fix it. 😄 I don't want it to happen in the first place! 🙂
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Ray Davis
04/30/2020, 6:59 PMYea I get. Sorry man. Just figured I this it your way.