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# citrix-vads
Slackbot
04/28/2020, 5:28 AMThis message was deleted.
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Matthias Eckerle
04/28/2020, 8:12 PMUpdate: No Issue on 7.15 CU5 VDA when using native Network-Twain with Client Twain-Redirection disabled....will open Citrix Call tomorrow.
Matthias Eckerle
04/30/2020, 9:34 AMUpdate2:
We were sucessfull with twnhook.dll from:
- VDA1903 (dll-version 7.21.09)
- VDA1906.2 (dll-version 7.22.0.14)
- VDA2003 (dll-version 7.25.09).
With VDA1909 (dll-version 7.23.04) and VDA1912 (dll-version 7.24.0.36) the issue comes up. So they broke it in 1909 i guess.
We already opened a citrix support ticket. Now we're waiting for a call back.
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Ryan Gallier
05/04/2020, 7:44 PMUgh, let us know when you hear something, we have a ton of 1912...
Ryan Gallier
05/04/2020, 7:44 PM@Matthias Eckerle
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Matthias Eckerle
05/04/2020, 8:06 PMToday Citrix Support finally called me. They recorded everything we found out already. Hope they release a fix for 1912 in CU1...We’re going VDA 1912 and dll-Version 2003 for the testing environment...
You may want to follow the discussion thread in forums:
https://discussions.citrix.com/topic/408343-network-twain-not-working-unless-hooking-is-disabled/#comment-2063227
Matthias Eckerle
05/07/2020, 3:49 PM1912 CU1 seems to fix this one. Going to test next week and let you know.
Fixed issue (Session/Connection):
After you upgrade a VDA to Version 1909.1, some third-party applications such as RemoteScan might fail to scan a document and become unresponsive. The issue occurs because of the faulting module, twnhook.dll. [CVADHELP-13937]
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Ryan Gallier
05/13/2020, 1:18 PMTest go well?
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Matthias Eckerle
05/13/2020, 2:52 PMDeployed 1912 CU1 VDA just an hour ago...first test looks promising. Now PaloAlto TS-Agent tries to crash the party, but that’s another story. So yes, issue seems to be resolved for us.
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Ryan Gallier
05/13/2020, 2:53 PMawesome, thanks for testing that for all of us. 🙂
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