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# citrix-vad
s
a
is it just the video stream thats flickering or the main teams chat screen too? i've seen SOME of that w/ a video feed and super pixelated video but not in the chat window
j
Just the video from the webcam. Everything else is fine. Skype video is fine (because that's not offloaded) and as soon as I disable the optimization policies it works OK
s
have you actually had this problem in a video. I just read last night about how the video preview has a number of problems including frame rate and other issue. Im not sure if the test in this area is a true indicator of performance.
In a video call i should say.
c
What version? We don’t Have this issue
j
Yes happens the same in video calls as the preview. Version 1.3.00.4461
r
not yet.. been playing with this for the past several days because of a webinar I’m presenting with 10Zig later today.. I’ll forward you video to Ferndando.. let’s see what he thinks
j
I posted it in the HDX channel on CTP Slack as well
r
aha.. now he’s got a DM from me
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a
that flickering is definitely not what we've seen so mine must be something different. would it be normal for the video preview to be crystal clear but then your video on an actual call to look like a video call from the late 90s? i thought when i've tried this in the past its been pretty good on the call too
o
Interesting! I was seeing this on my second monitor on a zoom call last Friday'
Hi @James Rankin: A co-worker is reporting similar issues, did you ever figure this out?
j
Yeah sorry! You need to update the webcam drivers to the latest level on the client, rather embarrassingly
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o
Great! Thanks for confirming