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We stumbled on a workaround on a similar thread a couple of days ago, looks like we hit a limit on the number of audio devices that can be redirected to the session. In my case unplugging one audio device from the endpoint and reconnecting worked around it.

yes I tried that, I noticed if I switch to unoptimzed it shows up. but sounds like crap

Yes. Had that once. Can't remember if it was the 32 bit browser thing or on Remote PC where GPO based Policy won't work so we had to use CTX policies in studio.

Ah so ended up being a client side issue? Strange thing I can have a 2016 desktop and Win10 on the same endpoint and only the Win10 has the issue. might be time for CTX support

Which browser?

In Chrome you have to set the sandbox audio gpo

Yes, and the same goes for the Edge (Chromium) browser

Doesn’t matter, set the reg key and this happens on IE too. Strange.

Oh...

So if I switch to Generic it sees my crap

uhhh usb optimized HDX channel strikes again. Generic at time saves the day but like you said crappy auidio.

As Kevin mentioned, this happened to me when I plugged in a 7th audio device. When I disable one to get to 6 or under the issue goes away for me. Doesn't matter which device I disable, so I disabled the HDMI audio that goes to my tiny monitor speakers. https://worldofeuc.slack.com/archives/CK6TCV3JN/p1593469683497500

That might be it! I have steam installed, let me disable a few speakers

Steam really?

Haha actually my son plays them, I have a playstation for games 🙂

Now that the XWVM community has VR support "My Son" has been playing a lot of X-Wing vs Tie Fighter lately too 😉

I have a client that has this as well. Looks like he has some gaming piecing for oculus. Looks like this could be it