This message was deleted.

I had this exact issue with my old Cisco Precision HD webcam and WebEx. I assumed it was due to hardware acceleration on the webcam itself, but don’t know for sure. Chromebooks and webcams is a pain point for us since you basically can’t use them with 64-bit videoconferencing applications due to the lack of webcam redirection.

Webcam redirection should support 64-bit with CWA for Chrome - however I never tested it

Ours certainly don’t, and Citrix confirmed this for us on a call last week on the topic.

Strange because they mention it here: Only „Citrix Workspace app for Windows and Citrix Workspace app for Chrome support webcam redirection for 64-bit apps.“ https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/webcam-compression.html

I have no idea who to believe anymore. We have HP 360 Chromebooks, and they're trash. They're Intel-based, which should get around another restriction I saw elsewhere, but the webcam simply won't redirect in Citrix for 64-bit apps. 32-bit apps do work.

Do u set the allow usb redirection setting in the citrix gpo? I had the similar problem with Linux client

oddly enough removing Zoom and readding fixed it. unoptimized of course but normal video . i remember you mentioning the 32 bit thing in the past but doesn't look like zoom offers different versions for that. hoping we can convince management to go the zoom route for the meetings (integrating w/ teams for the rest) and in the short term while we still have chromebooks they could use the native chrome zoom app for calls. they do that now w/ teams web but its pretty limited so this would be a slight step up for them i'm thinking