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# citrix-vads
Slackbot
07/28/2020, 10:05 AMThis message was deleted.
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Cory Zaner
07/28/2020, 1:57 PMWhat version of Citrix Worksapce? I have seen this with 1912
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TimonW
07/28/2020, 1:58 PM1912 LTSR. just been on the phone to Citrix support, they rebooted the DDCs. 836 failures in the last 24 hours.
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Cory Zaner
07/28/2020, 1:59 PMTry a newer version, I had this same issue with a user
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TimonW
07/28/2020, 2:00 PMSorry my bad. Our environment is 1912LTSR. I see it on my own client intermittently and i'm on 2006.
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Cory Zaner
07/28/2020, 2:02 PMoh
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Ryan Gallier
07/28/2020, 4:16 PMtry turning off EDT.
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Ryan Gallier
07/28/2020, 4:16 PMHDXoverUDP=0
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TimonW
07/28/2020, 7:52 PMI’ve turned off EDT and will see how we get on tomorrow. Thanks @Ryan Gallier
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Ryan Gallier
07/28/2020, 7:52 PMyou're welcome. good luck.
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TimonW
07/29/2020, 8:51 AMUnfortunately, EDT has not helped.
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Felix Marte
07/29/2020, 3:58 PMSomething very similar that I have seen in my environment recently is that with an update to workspace on the VDA, it breaks the display adapter. If you look in the VDA event logs under Applications and Services... > Citrix > HostCore > ICA Services > Admin - there was an EventID 6 occurring which stated teh service could not configure thinwire. Had to reinstall the VDA to fix. Its described in CTX272297