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# citrix-vad
s
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j
I had this issue... from memory it was to do with the endpoint resolution... Win10 may scale up to 150% which caused a white page for a few sites we had to auth to...
Try changing that on a test machine and see if it makes a difference...
r
Ok, let me check this.
n
There's a BCR Authentication Sites policy that you can use to enter the auth URLs when you run into these. I haven't, personally, but have seen this in testing.
r
the authenication Policy
j
Yep, I had to add or choose bypass proxy also... it was a while back..
r
Check the scaling. Set at 100% on the endpoint. Here is what I am seeing
Proxy mode is disabled.
d
IGEL endpoint?
r
No sir, just windows clients
well, dang, so seem like its something related to chrome and the BCR plugin 😞
Crap I fogot to mention I am dong this on as a publihsed app. I need to read the docs to see if this is even supported.
n
It should be. We use BCR for Epic published via XA.
r
ok, I will keep looking. Something in my environment I am sure.
k
32-bit or 64-bit Chrome?
r
64 bit
👍 1
k
I had to ask, there was a guy earlier in here who had a similar issue but with 32-bit Chrome
r
No problem. I had to double check to make sure lol
👍 1
d
My experience with Chrome and BCR is that it doesn't handle multiple monitors well. The white screen that I was was because I have 3 monitors and the actual content was being displayed off-screen. If I set Chrome to spread across all 3 monitors, I could see my content on the middle screen. I gave up on BCR after this when I learned more about it it not really being all that reliable on anything other than YouTube for which it was designed. (I think I read that here on Slack...but may have been a Citrix forum post.)
r
@ Dennis Parker, Yea that is the same things I have. 3 monitors. I works in a published desktop, just not a publish app. I will try to span on my monitors to check that.