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# citrix-vads
Slackbot
04/27/2022, 6:03 PMThis message was deleted.
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Keith Perri
04/27/2022, 6:13 PMI think this was a known issue that is fixed in the next CWA release (2204) which was just released today. https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html Fixed issues: https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/whats-new.html#fixed-issues-in-2204
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Ryan Gallier
04/27/2022, 6:25 PMQA is GA...
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Ray Davis
04/27/2022, 7:11 PMTo be honest, every time I do anything with Citrix. Mac users are always in the back of my head. My thoughts are what did I miss around Mac use case.
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Ray Davis
04/27/2022, 7:15 PM@Josh Farlow what version of workspace are you using? I have a big mac base usage and I am not looking forward to this.
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Josh Farlow
04/27/2022, 7:57 PM@Ray Davis 2203.1 the latest
Josh Farlow
04/27/2022, 7:57 PMso i will check on the 2204 release. thanks @Keith Perri!
Josh Farlow
04/27/2022, 7:58 PMhaha:
Once you upgrade to Citrix Virtual Delivery Agent (VDA) 2112 or later on Windows Server 2019, sessions get disconnected randomly or become unresponsive. This issue occurs in Citrix Workspace app version 2203. [CVADHELP-19687]
Josh Farlow
04/27/2022, 7:58 PMthis is extremely accurate. I will upgrade now and test
Josh Farlow
04/28/2022, 3:59 AMupgraded to new workspace, now my cursor is off slightly justified lower when in full screen. you cannot click on the start menu. this is on an M1 macbook pro 16". Looks like this one got past QA as well @Ryan Gallier 😛
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BridgeBot
04/28/2022, 4:03 AMwonder if it has to do with the new 4k support. did you try that command to enable it? To enable this feature, run the following command in macOS terminal: defaults write com.citrix.receiver.nomas EnableHighDPI -bool YES
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Josh Farlow
04/28/2022, 4:03 AMtesting now
Josh Farlow
04/28/2022, 4:05 AM4k works, but the cursor is still off when in full screen
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Keith Perri
04/28/2022, 5:16 AMIs this the one with the notch, if so, looks like this is a known issue with running in full screen mode, this reddit post has a potential workaround: https://www.reddit.com/r/Citrix/comments/rrpl0m/pointer_position_bug_with_citrix_workspace_on_m1/
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Keith Perri
04/28/2022, 5:19 AM"Full screen mode is not available on Macs with a notch. [CVADHELP-19337]" is also mentioned in the Known Issues log for CWA 2203.1: https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/whats-new.html#known-issues
Not sure if this is the same issue.
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Josh Farlow
04/28/2022, 7:44 PMyes, that was the fix. and yes, its the new macbook with the notch.
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Ryan Gallier
04/29/2022, 4:39 PMnice.. Go QA... hahahaha
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Josh Farlow
04/29/2022, 4:40 PMyeah its not like we are talking about a feature that very few subset of users will use...FULL SCREEN. whoa that is a feature just not worth testing
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Ryan Gallier
04/29/2022, 4:44 PMi mean it just shows there are literally doing ZERO QA...
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Brett Molitor
05/10/2022, 4:11 PM@Josh Farlow are you saying that an upgrade to 2204 did fix the issue in full screen?
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Josh Farlow
05/10/2022, 4:14 PMso the issue of being disconnected regularly, that was fixed with 2203.1. However, when I enabled the high dpi option, the cursor was off. 2204 fixed the cursor being off even in full screen
Josh Farlow
05/10/2022, 4:14 PMwith 2204, I can run full screen in high dpi or low dpi with no cursor issues
Josh Farlow
05/10/2022, 4:15 PMI do notice there being a bit of lagginess when using the high dpi option so I actually switched back to normal
Josh Farlow
05/10/2022, 4:15 PMand then configured scaling for the citrix viewer
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Brett Molitor
05/10/2022, 4:21 PMah okay - thank you for that detail. I have a customer with an issue and i dont have access to a current mac to attempt to test and reproduce
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Josh Farlow
05/10/2022, 5:56 PMlemme know if you need me to test anything