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# citrix-vad
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Title: Users were unable to make calls using the Virtual Desktop Infrastructure (VDI) optimization in Microsoft Teams User Impact: Users were unable to make calls using the VDI optimization in Microsoft Teams. Final status: We've deployed the fix to all of the affected environments and can confirm after monitoring service telemetry that the impact has been resolved.
Start time: Monday, June 6, 2022, at 12:00 AM UTC End time: Tuesday, June 14, 2022, at 3:00 PM UTC Root cause: A recent standard service update inadvertently introduced a misconfiguration, which resulted in impact.