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# citrix-vads
Slackbot
08/12/2022, 1:55 PMThis message was deleted.
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Gary
08/12/2022, 2:04 PMWhat do you mean by we can approve? What are you approving and in where?
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CitrixGruzel
08/12/2022, 2:04 PMwe click on ,,ok"
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Gary
08/12/2022, 2:05 PMBut what is prompting you to click ok?
Gary
08/12/2022, 2:07 PMOk, that translates to the request is not supported.
And are you saying that after clicking ok and trying again you are able to login without issue?
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CitrixGruzel
08/12/2022, 2:07 PMok and then you can enter your creds, so no sso
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Gary
08/12/2022, 2:08 PMAre you using Federated Authentication Service?
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CitrixGruzel
08/12/2022, 2:08 PMthats it - we do not use fas ^^
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Gary
08/12/2022, 2:12 PMHmm, that would push me to think SSO issue b/w workspace and storefront, but I haven't see this directly.
Maybe try testing SSON from Workspace. right-click Workspace app icon in the systray, click Advanced Preferences, click Configuration Checker and run the SSONChecker