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Do you have any special policy set? Is it with a specific website or directly when you open Edge?

as for Citrix policies, just the default ones related to browser - no BCR enabled if thats what you were getting at. As for Chrome or Edge, yes quite a bit configured in GPO to manage those browsers but I would expect that to be pretty normal is a corp environment. It doesn’t seem to matter what page, the default home page is a Sharepoint site, but the Bing new tab page will cause it to BSOD as well. It can take from 30s to a minute or two to BSOD.

Hmm, no registry keys set like the hooks? Trying to understand what is different in your environment

yeah…i know. I did try disabling the ctx hooks to no avail.

hardware acceleration disabled?

If you have a GPU it should not be needed to disable HW acceleration

yes hardware acceleration is disabled in GPO for both browsers

By chance, do you have ControlUp @Tyler Miranda?

Yea I do

If you're licensed for Remote DX, it's that

No way

· Remote DX known issues #5 · Added = EnableClientMetrics registry key to all VDA devices under *_HKLM\SOFTWARE\Smart-X\ControlUp\Agent*_

Dude thank you. Let me try this and report back

happened to us when we POC'd remotedx.... 70% of our sessions BSOD'd 20 minutes after license was enabled, it was "fun"

Yikes

If it does fix it, they can provide a hotfix'd CUAgent btw.

@Jon Bucud That was it. Not only did it fix the BSOD issue the browser performance was greatly improved. One thing though, while the reg key fixed the BSOD issue, the browser performance didnt improve until I removed the RemoteDX plugin from my client device. Thank you for this tip. I was literally pulling my hair out.

Awesome, glad to have helped