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# citrix-vads
Slackbot
09/28/2022, 2:41 PMThis message was deleted.
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Danny
09/28/2022, 3:54 PMwhat if you repair office after uninstalling jabber? I hate that app but some people still use it...guess its a saving grace to prevent this issue for us lol. what version of jabber as well?
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Nick Patel
09/28/2022, 4:31 PMWe were on 12.9, but moved off of it two weeks ago.
Nick Patel
09/28/2022, 4:33 PMHaven tried to repair office yet, but we tried to remove Zoom, Jabber, and Teams. Then reinstall just Teams to see if we can get it to work but it won’t with logged in users. What’s interesting is that it works under local admin if I login into Outlook with my account. We’re combing through registry keys to see if we can find anything but everything seems set properly, or the keys we have set to fix it don’t make a difference.
The moment we reinstall Jabber it all starts working again for logged in users.
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Danny
09/28/2022, 5:02 PMwhat if you install the latest version then remove it? maybe itll fix something
Danny
09/28/2022, 5:03 PMn
Nick Patel
09/28/2022, 5:13 PMWe don’t use the VDI version in Citrix, but it’s a good thought, we can give it a shot with the desktop client.
Nick Patel
09/28/2022, 5:14 PMWe want to use Zoom presence, but the ZoomIMOutlookPlugin.exe keeps shutting down when starting up Outlook which is a separate issue.
Nick Patel
09/29/2022, 4:57 PMSo we ended up having to install an old version of Zoom VDI (5.5.6) then did an in place upgrade on top of that and it worked. 🤷🏻♂️
Nick Patel
09/29/2022, 4:58 PMj
Jonathan Pitre
12/15/2022, 11:30 PMAnyone has a better fix than installing Skype back ?
There must be something better!
@Nick Panaccio
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Nick Panaccio
12/16/2022, 11:24 AMMS had not corrected that issue before I left my last place, so Skype is still in those images. New place doesn't use Teams, so I haven't had to worry about it since.