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# citrix-vad
s
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f
Hi Robert, what version of the VDA is in use? Could you post the results of RDAnalyzer? @Rody Kossen
r
Hi @Francesco M.! We have VDA 2106 (I saw this now, not me who have installed the VDA) so that's not good I guess. Unfortunately I dont have access to more than the community edition of RDAnalyzer so rather limited info.
b
we get pretty sharp images with these settings:
f
Yep, I try whit this settings: Build to lossless -For the entire screen - Allow visually lossless compression.
r
Updating VDA right now... Will try your settings! Thanks!
f
If you can update the VDA you will benefit from it.
b
We use "Actively changing regions" and it works great for video, i.e. moving images, but I would imagine "entire screen" might be better for static images. Try both and see what works for you.
r
@Robert Berggren I would recommend VDA 2209 with Build to Lossless. We've improved performance quite a bit in 2209, also we build up the screen to Lossless from the mouse cursor outward. ( I work for Citrix engineering)
b
In our environment the bandwidth requirement was too high for lossless at the entire screen
r
So policies: Use video codec: Use when preferred Visual quality: build to Lossless Hardware encoding: Enabled
Also, @Robert Berggren, what NVIDIA vGPU driver are you using? I would recommend vgpu 13.X or 14.X
f
@Bill Pennie Yes, in many cases I am forced to enable it for 2D designers
r
Thank you guys! I will upgrade to VDA 2209 and try your settings. I'll report back!
šŸ‘ 1
@Rody Kossen we have version 13.1 but are about to upgrade this weekend.
šŸ‘ 1
Hi all! We have done more testing and updated VDA and GPU drivers. The only problem now is that the users are only satisfied with the setting Visual Quality: Always lossless. When we set it to Build to lossless the lines become jagged se picture. Settings as of now (which I assume will work under the best possible connections only) Visual Quality: Always lossless Use Video Codec for compression: For entire screen
r
@Robert Berggren Few questions / remarks: • Is this with VDA 2209? • With Build to Lossless (B2L) we encode moving parts with a video codec, thus you can see compression. But once you stop moving the image is build up lossless. So the jagged lines should not be visible when you do not move anything on the screen. • Have you tested with setting the Visual Quality to High with the policies I listed earlier ( Use video codec: Use when preferred ) I would not recommend going with Always Lossless, the bandwidth consumption is really high so WFH will not perform well. Can you share (DM is fine) a video of your issue?
r
@Rody Kossen Yes this is with 2209. I guess I have gone the wrong way with Use video codec. Trying with For actively changing regions now and will try with Use when preferred after that. Regarding visual quality I will lower it to first Build to lossless. Problem is that I now nothing about CAD and rely on the end user to do the tests. I will se if I can get a video. Thanks! šŸ‘
r
So, to make something clear: The use video codec: Use when preferred is our default mode. If you do NOT set: Optimze for 3D Graphics, the preferred mode means: For Actively changing Regions If you DO set: Optimize for 3D Graphics, the preferred mode means: For the Entire Screen So the policy switches automatically between modes depending on other options you configure šŸ™‚
But if you can share a video that would be great. I would recommend running RDAnalyzer during the test and show it in the video, so I can directly see which policies are active
P.S: I work for Citrix Engineering (Quite a lot with HDX Graphics)
r
Just so that I understand this then. If I enable "*Optimize for 3D Graphics*" then whatever setting I put in in "*Use Video Codec for compression"* does not apply? It will always be "For the entire screen" regardless? So I want to test with other settings I will have to actually disable Optimize for 3D, correct?
Hope this gives clarification
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