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# citrix-vads
Slackbot
11/23/2022, 3:25 PMThis message was deleted.
➕ 1
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Rody Kossen
11/23/2022, 4:21 PMDid you perform an in-place upgrade or a fresh install?
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Gary
11/23/2022, 7:43 PMHave had this issue as well in my environment. Historically have always done uninstalls >vda removal tool > new installer for upgrades. We only saw this start happening with 2203.
When we’ve seen this in most cases rerunning that update process fixes it but for some it hasn’t. No one’s made a big deal about it so we’ve not looked too deeply.
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Jonas Ziegler
11/24/2022, 6:28 AMThe upgrade from Win10 to Win11 was an in-place upgrade. The VDA version haven't changed since the os update. I already tried to reinstall the VDA, running cleanup utility first but the issue still persists.
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Rody Kossen
11/24/2022, 9:33 AMCan you test with a clean W11 image as well?
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Jonas Ziegler
11/24/2022, 9:43 AMSure, I'll give it a try
Jonas Ziegler
12/13/2022, 6:08 AMSorry I completely forgot to share the test results... I was able to reproduce the same issue with a clean W11 image as well. Today I found the cause of this issue by reading the Citrix documentation, it seems to be a known issue which should get fixed with 2203 CU2. @Rody Kossen thanks for your help!
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