2507 CU2 - uAInSessionHelper for each user will s...
# citrix-vad
d
2507 CU2 - uAInSessionHelper for each user will suddenly spike CPU usage. About to open a ticket with Citrix. Anybody else seeing this? Published apps on multi-session hosts, 2019, 2022 or 2025 all seem to have it "randomly" start happening.
j
that's the uberagent component that dumps data to director. You could download and update it to 8.1 to see if that helps it.
d
That's quite a version difference from what we have installed with 2507 CU2 - 7.4.2.6688. I'm going to keep that as an idea to keep in mind if Citrix can't find something to assist. I uploaded logs today. Appreciate it.
I found what is happening with the uAInSessionHelper CPU spikes in my environment. 1. They all write to a central log file. 2. Even with Debug mode configured off, they are still writing Debug messages to the single log. 3. The log is configured to be a 10MB max file size. 4. I assume there is supposed to be some sort of cleanup process to roll old things out of the log file that is broken. 5. Removing some data from the rolling log file allows the spun up processes to write to the log file until it happens again.