World of EUC

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Does anybody already use *CTX Snipping Tool* from CVAD 2603? I'm running a PoC for a GPU CAD Customer at the moment, and the tool is blocked.
According to the docs, I need to enable the _Screenshot Redirected Content_ policy, which is enabled by default, but it still doesn't work.
I must be missing something very obvious.
Source1: <https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/whats-new.html#ctx-snipping-tool|docs.citrix.com/en-us/citrix-virtual-apps-desktops/whats-new.html#…>
Source2: <https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/graphics/introduction/citrix-snipping-tool-integration-in-assistant.html|docs.citrix.com/en-us/…/citrix-snipping-tool-integration-in…>

Is that coming from the Citrix Snipping tool?  Or from the MS Snipping tool.  That looks like the MS one.

haha its from the CTX Snipping Tool. (At least that's the button I pressed ^^)

Are you using DeviceTrust, App Protection, or some other tool for blocking the screen capture function?

Not intentionally. So I guess the answer is no.

I think that message comes up when anti-screen capture is enabled on the endpoint.  If you use a local screen capture on the citrix session does it black out the citrix session?

Can't test from here right now, have to test tomorrow. I'm just wrapping everything up for the day.

<@ULHA2J7RT> Which CWA version are you using. It's only supported from CWA Win 2603 or above

Oh, the tests were with the latest CWA LTS.
This is written nowhere in the docs?
At least not in the ones I linked in the OP?

<https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/graphics/introduction/citrix-snipping-tool-integration-in-assistant#system-requirements|docs.citrix.com/en-us/…/citrix-snipping-tool-integration-in-assistant#…>

Damn. My bad. I will repeat the tests. But I need to prepare a bit.

<@U06AW5RU9JA> I can make screenshots from the Desktop Viewer, without issues.

But when I start the Citrix Snipping Tool and the Desktop Viewer is launched from 2603.10, the error persists.

<@ULHA2J7RT> can you DM me some details? If you could get a set of logs (VDA &amp; CWA) that would be great

Got two environments as well with exactly the same error.
CWA is running newest 2603 and VDA is running 2607 LTSR. No App Protection and Citrix Policy also configured (though default allowed) to allow 'Screenshot Redirected Content'.

<@UNBRPVD4G> I‘m currently rebuilding the environment to Win11 25H2 and VDA 2607 with users on CWA 2603.10. I try to grabs the Logs afterwards. 
Debug trace from CWA and CDF trace from VDA? 
Directly to you or support case first?

FYI - just digged some more... Found out that disabling our best practice GPO's it works, so I am trying to figure out what the relation is now.

<@ULHA2J7RT> if possible create a case and provide me the case number.

<@UMFFJG3QT> let me know what you find