Hi all, we are having issues (in different separated environments) to apply recent netscaler upgrade:
Update is terminated. Any idea?
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Arthur
07/02/2026, 11:37 AM
Missing certs, or certs with a space in the name on the NetScaler… Corrupt or missing certificates might disable SSL features." 🙈🤷🏻♂️
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Julian Jakob
07/02/2026, 12:45 PM
You can't just ignore and go on? When patching via CLI or NSC / NSC-Service, you can skip / ignore that part and go on with the update. I'm having a bunch of these warnings, but never affected anything
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Marco Zimmermann
07/02/2026, 12:52 PM
thanks, will try via cli.
Via gui i couldnt skip, installation was aborted
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Thomas Brandlehner
07/02/2026, 1:14 PM
Had this with old sectigo certificates. Had to renew the certificate, delete the old certificate with the full chain and upload the new certificate with the full chain.
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Aaron O'Reilly
07/02/2026, 10:06 PM
Had that in 2 environments where a cert file had spaces in the name. installns -C from the cli bypasses the cert check and all upgrades went well after that
👍 2
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Arthur
07/04/2026, 5:12 AM
Just got update from Citrix: We will fix issue with „space” in the cert name in our next build. 😉
They are working on a KB article for this too…