We just upgraded to App Volumes 2512, we got 2 pod...
# omnissa-horizon
e
We just upgraded to App Volumes 2512, we got 2 pods. We have a instance sync between pod 1 and 2, on the target site we now see system messages: Validating SSL certificate for host: ["sourceservername"]: Rejected because certificate is neither verified nor trusted and _Unable to create connection to Manager instance sourceserver: "Failed to connect Manager Instance "@sourceserver:443 with error: SSL_connect returned=1 errno=0 peeraddr=123.46.78.90:443 state=error: certificate verify failed (unable to get local issuer certificate) "", correct the setting for the Manager instance ._ Does anyone recognise this message. We don't have a option on the target site to accept a certificate. Searched the documentation but nothing relevant.
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r
do you have a trusted certificate on all the boxes or just the default self signed ones?
c
Are both sites on 2512?
e
Yes both sites are on 2512.4 We use internal certificates from our own pki. We upgraded the source site first, after that the target site.
r
i would go ahead and open a case at least to get that process started, but the only other thing i can think of is maybe it's not able to validate your internal CA chain? is the whole chain in your certs?
e
Small update, Omnissa is examining the logs, fortunately we are not experiencing any further problems with the sync.
r
sounds like it might have been a stuck ruby job that finished/got unstuck if it just magically started working again - i've run into that before at least once or twice over the years