Someone have idea for this? I have a customer, wit...
# citrix-vad
r
Someone have idea for this? I have a customer, with CVAD 2402 LTSR CU2. We have 3 different CVAD environments connected to the same License Server. Preparing for LAS, the license server was updated to CU3. And the LAB environment was also updated to CU3. There everything is working fine. but on the another two environments where still CU2 is in placer, the Controllers are in grace period ("burst mode") since the update. But strange that he users are consuming licenses. Any ideas?
s
Controllers must also be updated to be "LAS compatible"
👆 3
Hello, Version 2402 CU3 is a prerequisite.
Steven was faster 😉
r
we still didnt activated LAS. the lciense server was just updated.
b
License server can handle LAS and file based at the same time. File based will expire by April 15
r
yes, this is what I think and would expect. but then why its not working...
b
dumb question: The license files are still present on the license server, right?
You have the LAS tab and the legacy tab
r
yes, they are present. and legacy tab is where the usage is correctly displayed
s
is the SA date on the licenses expired, if you look in studio?
r
SA date is all good
s
does your LAB studio see the licenses the same way as the other ones that are in grace? Same edition, etc..?
r
they have different required sa dates but thats all
s
have you tried changing the license server from Studio, but pointing to the same license server? What does Studio look like in the licensing tab? any errors or indication of issues?
b
Any hints in the eventlog on the DDC?
d
They say that the upgraded license server can handle both file based and LAS, but my experience with the version I installed anyway was that was not the case. I built a new license server to do LAS while the old server handled the file base licenses. It made an easier cutover process for me.
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r
This controller has entered a license burst mode due to exhausting all usable licenses on the license server 'xxx.xxx.com'. Add more licenses to resolve this. You have 166 hour(s) remaining before this controller stops providing desktop and application sessions.
Support case will be or maybe is already open. I just wonder if only we have this issue.
If we would revert back the license server to CU2 from a snapshot/backup, would then the CU2 License Server work with the CU3 LAB environment?
s
don't think so. As soon as your infra is "LAS aware", it expects LAS to be enabled. You might need to revert your lab environment as well.
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r
yeah, I expect this, or that LAB will go to grace period