saimen
02/26/2026, 1:07 PMrunning image upgrade
Download site signature verification successful
Start downloadng image...
Download completed
Start upgrading...
Upgrade done
VPX registration with device profile provided
----------------------------------------------------------------------------
NetScaler Console Tools successfully registered.
----------------------------------------------------------------------------
14.1-68.30
re-registration, invoke the binary
MASTOOLS_PACKAGE_OS_VERSION: 8.4
MASTOOLS_CURRENT_OS_VERSION: 11.4
mastools package version and os version not match, clean up binary
Stopping mastools processes...
Using new method to stop mastools upgrade
Stopped all mastools processes.
Python 3.9.16
Copying custom certs from /var/mastools/cert/custom_cacerts/
Cannot open /var/mastools/cert/custom_cacerts/*.pem
Starting mastools in registered mode.
Mastools processes started.
could the mastools os version mismatch be the problem, how can i update the mastools version?Julian Jakob
02/26/2026, 1:18 PMsaimen
02/26/2026, 1:26 PMc4rm0
02/26/2026, 2:13 PMc4rm0
02/26/2026, 2:15 PMsaimen
02/26/2026, 2:21 PMRichard Faulkner
02/26/2026, 2:49 PMsaimen
02/26/2026, 2:59 PMRyan Gallier
02/26/2026, 3:13 PMRichard Faulkner
02/26/2026, 3:13 PMsaimen
02/26/2026, 3:14 PMJulian Jakob
02/26/2026, 3:16 PMRyan Gallier
02/26/2026, 3:18 PMRichard Faulkner
02/26/2026, 3:26 PMRyan Gallier
02/26/2026, 3:28 PMRyan Gallier
02/26/2026, 3:28 PMRichard Faulkner
02/26/2026, 3:29 PMRichard Faulkner
02/26/2026, 3:30 PMRyan Gallier
02/26/2026, 3:31 PMRyan Gallier
02/26/2026, 3:31 PMsaimen
02/26/2026, 3:52 PMrunning image upgrade
Download site signature verification successful
VPX registration with device profile provided
----------------------------------------------------------------------------
NetScaler Console Tools successfully registered.
----------------------------------------------------------------------------
14.1-69.31
re-registration, invoke the binary
Stopping mastools processes...
Using new method to stop mastools upgrade
Stopped all mastools processes.
Python 3.9.16
Copying custom certs from /var/mastools/cert/custom_cacerts/
Cannot open /var/mastools/cert/custom_cacerts/*.pem
Starting mastools in registered mode.
Mastools processes started.Oz Zy
02/26/2026, 9:46 PM