John Twilley
10/16/2025, 12:39 PMJohn Twilley
10/16/2025, 3:10 PMRob Ryan
10/16/2025, 3:18 PMJohn Twilley
10/16/2025, 3:19 PMRob Ryan
10/16/2025, 3:20 PMOz Zy
10/17/2025, 2:07 PMRob Ryan
10/17/2025, 2:32 PMRob Ryan
10/17/2025, 2:32 PMDear Valued Customer,
We are pleased to inform you that the Virtual Desktop connection issues when using the Omnissa Horizon Windows Client after the recent Windows Update have been resolved.
The Omnissa Horizon Engineering Team collaborated with Microsoft, who confirmed that the issue was related to a known bug in their October Windows updates (KB5066835, KB5066131, and KB5065789) and promptly deployed a fix.
To restore full functionality, please follow these steps:
• If you uninstalled any of the Windows 11 updates (KB5066835, KB5066131, or KB5065789): Please reinstall them.
• If the updates remain on your client machine: A simple reboot will suffice.
These actions will restore normal Virtual Desktop connection functionality when using the Omnissa Horizon Windows Client. Thank you for your patience as we worked with Microsoft to resolve this issue.
Omnissa Horizon 8 Customers: This issue does not apply to your environment. Your virtual desktop connections remain fully functional.
Sincerely,
The Horizon Cloud Service TeamOz Zy
10/17/2025, 2:33 PMJohn Twilley
10/17/2025, 2:53 PMRob Ryan
10/17/2025, 3:20 PMRob Ryan
10/17/2025, 3:21 PM