We upgraded our on-prem Provisioning Servers from ...
# citrix-provisioning
j
We upgraded our on-prem Provisioning Servers from LTSR 2203 CU5 to CU6 in mid-July (along with the rest of the Citrix infrastructure.) Ever since then, I've noticed the Citrix Licensing console shows zero licenses used when it used to have one used per booted VDA. I added access to port 8083 on the license server from the PVS servers and rebooted all the things, but there are still no licenses used. "Netstat" shows an active TCP connection to port 7279 on the license server, same as it always has and I don't see anything obvious in the logs/events. Anyone else run into that issue, by chance?
j
I have the same issue and raised a question with Citrix. Have you by any chance got "Citrix Cloud" selected as the license type on the PVS farm properties? This is what we have set. If so, switch it back to "Citrix Virtual Apps and Desktops". They've made this very confusing, as this functionality won't be working until CU7.
j
Good thing to check, but the setting was "Citrix Virtual Apps and Desktops" before and after the upgrade. I suppose we should upgrade the license server before contacting Support. Build 53100 just came out last week. I don't see anything in the release notes, but you never know.
The initial reply from Citrix Support also pointed me to the licensing type, though they suggested I go the other way and change it to Citrix Cloud. It didn't help after restarts and reboots of the PVS servers and VDAs. However, I just got an update that this is a known issue with the type of license we have for Provisioning:
I’d like to share a quick update from our internal team. With the upcoming upgrades, you will no longer see the usage of Citrix Provisioning licenses alongside the Virtual Apps and Desktops licenses.
To continue monitoring the usage of Citrix Provisioning, you will need to upgrade to Citrix Provisioning for Data Center licenses. These licenses will specifically display the usage of PVS in future upgrades.
I recommend reaching out to your account manager regarding this change for further guidance.
I'm not concerned about monitoring our usage since the VDA pools are basically of a fixed size and small relative to our license. Our test environment was upgraded more than 30 days ago and is still fine, so it doesn't seem to impact PVS.