Anyone knows how to force the status here for an N...
# citrix-netscaler
j
Anyone knows how to force the status here for an Netscaler Console Service Agent? The results of "python agent_diag.py" are absolutely ok and all successful. Without "OK" it cannot be set as LSA.
r
I had not see any issues with that before. I would start with verifying the agent can properly communicate with the websites listed in the article. https://docs.netscaler.com/en-us/netscaler-console-service/system-requirements.html
I believe curl is available on the agent.
j
All the checks are successul. The Python Diag script does not show any errors and also the logfile "/var/mps/log/agent_diag_daemon.log" shows: successful response from NetScaler Console in posting diag
r
Sounds like time to open a ticket. It appears to be something on their side not recording it properly.
j
Was opened some minutes ago and so far they have no clue what happens here. They will check internally now.