Has anyone ever had any luck with troubleshooting ...
# citrix-vadm
Matt Nation
03/26/2025, 8:54 PMHas anyone ever had any luck with troubleshooting high CPU for WMI? this time it appears the print spooler is hammering WMI. If i kill the spooler, WMI goes quiet. I've removed all non-microsoft drivers installed locally and no luck. even uninstalled 2402 + CU1 which removed citrix stuff and it's still occurring.
n
Neal Dolson
03/27/2025, 12:35 PMSome sort of AV issue possibly? Definitely have had issues with our AV screwing around that manifested via Spooler, but I don't recall if WMI was also burning CPU in those instances.
Neal Dolson
03/27/2025, 12:38 PMI believe in the most recent example, it was traced back to a Ricoh driver and the AV service itself was showing high CPU % consumption, and in our case removing the driver was the "fix", which removing all non-MS drivers would've also probably worked.
Granted, I'm quick to blame AV these days because it's been such a shitshow in our env.
m
Matthew Mueller
03/27/2025, 1:39 PM@Matt Nation Which print driver? HP UPDs "self-extract" at runtime vs Xerox GPDs, don't; casuses it's own sets of problems with Citrix+Microsoft PrintNightmare