Hoping to get some insight on this, we are experiencing an issue with the users where within a Google Chrome virtual apps, the session would just disconnect. when this happen, the server logs the following event log "Citrix session reliability suspended the connection for user xxxx, session ##" The report seems to point out that this happens with the workflow where users are using Genesys softphone via the Google Chrome virtual apps. - The Google Chrome is running through a 2nd hop. 1st hop is non persistant ,random pooled VDI. - We had test disabled Adaptive Transport. - we have Citrix WEM resource management enabled. has anyone experience anything remotely similar with that particular event ID or symptom? thank you