Anyone tried to upgrade to Citrix Session Recordin...
# citrix-vad
f
Anyone tried to upgrade to Citrix Session Recording 2203 LTSR CU5 hotfix 22.03.5100.11 ? The Installer encountered an 1722 error that failed the install.
d
Did you start powershell as admin and run prerequisites before?
f
Yes 🙂
d
start msi from that powershell?
f
It fails with the same error on powershell and without
I logged a case with Citrix but maybe someone encountered the same error
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d
mine just upgraded, as soon as I did from an elevated posh 🙂 lets hope Citrix has a response
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j
I got it, it was one of the prerequisites (Web-IP-Security) missing despite running the PoSh first. I had to install manually and then I had to fail over my DB to primary SQL and then it worked.
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f
@jvitech What do you mean by ‘manually’? Does this command need to be run separately from the prerequisite script?
Copy code
Install-WindowsFeature -Name Web-IP-Security
I have a call with technical support at the end of the afternoon.
j
The script wasn't installing it for some reason, I didn't troubleshoot it. I install it via Add/remove roles. If wasn't ticked, I ticked it, install and then all good.
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f
I'm going to test and report the anomaly if it solves our problem. Thank you very much.
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